We have a solid relationship and close partnership with our customers, having all the technical and human resources necessary to quickly solve any problem related to the products we offer.

Teprel is duly certified, by its suppliers, to intervene in the provision of all the technical assistance service necessary for the installation, repair and maintenance of the solutions it sells.


Our Customer Support team is made up of qualified and specialized technicians, who work daily throughout the country.

Types of Service

Preventive Maintenance

It follows a variable schedule, depending on the equipment in question and can be developed to measure.

Corrective Maintenance

With this service we provide an unscheduled intervention, which aims to quickly correct any problem in the equipment.

Repair Exchange KARL STORZ

Assistance to endoscopy equipment with replacement with new ones, ensuring the same quality and function.

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